top of page
Duna Return Policy
At Duna Market, your satisfaction is our priority. If you are not completely happy with your purchase, please follow the simple return steps provided below.
01
The Request
Email us with your order ID and the reason for return within 7 days of package delivery to begin the simple return process.
02
Shipping
Upon approval, you will receive instructions on how to return the item in its original packaging to our facility.
03
Verification
Once we receive the item and verify its condition, we will issue your refund or send out a brand new replacement.
Processing Your Refund
Refunds are processed to the original payment method within 5 to 10 business days following the return's approval.
bottom of page